Support
Contact Khaacho
Use the appropriate channel so your request reaches the right team. Do not send passwords, payment details or medical documents by email.
Last updated: 3 August 2026
Customer support
Email support@khaacho.com. Target response time: two business days. The address must be activated on the production domain before launch.
Complaints and corrections
Email complaints@khaacho.com with the page URL and issue. We acknowledge complaints within two business days and provide a status update within seven business days.
Privacy requests
Email privacy@khaacho.com to request access, correction or deletion of personal information.
Insurers and partners
Email partners@khaacho.com. Data feeds must include authorization, policy wording, effective dates and an accountable source owner.
Claims emergencies
Khaacho does not handle emergencies or decide claims. Contact the insurer using the number printed on the policy schedule.