MOTOR INSURANCE GUIDE
Motor Accident First Steps in Nepal: Insurance Preparation
A calm, evidence-focused checklist for the minutes and days after a motor accident.
Written by NepaCompare Editorial Team · Reviewed by NepaCompare Research Desk
Published 2026-08-03 · Reviewed 2026-08-03 · Editorially reviewed; professional review pending
This guide is insurance preparation, not emergency or legal advice.
At the scene
Prioritize safety, obtain emergency help and follow police or traffic directions. Photograph damage and surroundings only where safe. Exchange necessary identification and vehicle details without arguing about fault.
Contact the insurer
Use an official number or branch and record the notification reference. Ask whether the insurer requires a survey, police document, approved repair process or specific claim form before repairs.
Preserve evidence
Keep photographs, registration and licence copies, the policy schedule, correspondence, estimates, invoices and receipts. Do not alter documents or exaggerate damage.
Follow the issued policy
Official insurer support pages provide claim forms, but the requirements and deadlines in your own policy control. If there is a dispute, use the insurer grievance route and then the regulator’s published process.